Delivery : 

In metropolitan France, the product will be shipped to the customer within 2 to 3 days from the day of the order placed.

In French overseas departments and territories, the product will be shipped to the customer within 5 to 7 days from the day of the order. 

In the rest of the world, the product will be shipped to the customer within up to 14 days depending on the destination country.

Delivery in metropolitan France (including Corsica) is provided by the Colissimo, Chronopost and Lettre suivie services of La Poste (depending on the brands selected). A reliable and fast service that will deliver your orders to your home or workplace, and for your convenience, will drop them off at the nearest post office if you are absent. 

For orders delivered outside metropolitan France (DOM-TOM and other States), delivery is provided by Chronopost, DHL, Mondial Relay and Correos services (depending on the brands selected).

In order to receive your order as quickly as possible, we recommend that you have your order delivered to an address where you are present during daylight hours (your place of work for example), or that you make sure that someone can receive the parcel for you. 

Returns / exchanges: 

An item you ordered is not the right size, or does not fit you?

No worries, you can of course return it to the brand within 14 days of receipt, you will be refunded as soon as possible.

For an exchange of size or for another product, we advise you to indicate in commentary of your return the product which would interest you.

The brand will be responsible for the return and forwarding costs. The brand reserves the right to refuse and to accept the return and forwarding expenses according to the situations encountered. 

The products must imperatively be in new condition and put back in their original packaging, to which is added a packaging covering the entire product; they must bear no trace of use, be accompanied by their accessories. 

The return must be made to the address which will be communicated to the customer by JANISA.